Lemongrass Cookie Policy

Lemongrass Marketing Ltd (“us”, “we”, or “our”) uses cookies on https://lemongrassmarketing.com/ (referred to as our “website”). By using our website you consent to the use of cookies.

Our Cookie Policy explains what cookies are, how we use cookies, your choices regarding cookies and further information about cookies.


About Cookies:

Cookies are small pieces of text that can be stored on your computer. When you visit our website cookies are sent by our web server to your web browser where it is stored on your computer. Cookies allow our website, and third parties to recognise you and distinguish you from other users.

Cookies can be “persistent” or “session” cookies.

A persistent cookie will be stored by your web browser in between sessions and will remain valid until its set expiry date, unless deleted by the user before the expiry date. This helps websites to remember your user preferences and choices when you return to the website.

A session cookie, on the other hand, allows our website to link your actions during a browser session. We use session cookies to enable certain features of our website, and to better understand how you interact with our website and to monitor aggregate usage of our website by our users. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the website and then close your browser.

Cookies do not typically contain any information that personally identifies a user, and we don’t store any personal information about you that we could link to the information stored in and obtained from cookies.


Cookies that we use

We use cookies for the following purposes:

(a)    status – we use cookies to help us to determine if you are logged into our website; and

(b)    analysis – we use cookies to help us to analyse the use and performance of our website and services.


Cookies used by our service providers

Google Analytics:

These cookies are first-party cookies which are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous and aggregate form, including the number of visitors to the website, where visitors have come to the site from (for example, if they have come through a Google search, or if they’ve been referred to from social media) the pages they visit and time spent on the website. If you do not allow these cookies we will not be able to include your visit in our statistics. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.


WordPress is our website’s Content Management System (CMS). Cookies are only used by WordPress to verify staff members and suppliers who we require to log in to our website for contractual purposes.

WordPress cookies can be cleared by logging out of the wp-admin interface, and these cookies are also periodically cleared after a specified amount of time after which you will need to re-login.


Managing cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a)    https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b)    https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop?redirectslug=enable-and-disable-cookies-website-preferences&redirectlocale=en-US (Firefox);

(c)    https://help.opera.com/en/latest/web-preferences/ (Opera);

(d)    https://support.microsoft.com/en-gb/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d (Internet Explorer);

(e)    https://support.apple.com/en-gb/guide/safari/sfri11471/mac (Safari); and

(f)    https://support.microsoft.com/en-us/windows/microsoft-edge-browsing-data-and-privacy-bb8174ba-9d73-dcf2-9b4a-c582b4e640dd (Edge).

Blocking all cookies will have a negative impact upon the usability of many websites.

If you block cookies, you may not be able to use all the features on our website.


Our details

This website is owned and operated by Lemongrass Marketing Limited.

We are registered in England and Wales under registration number 6677249, and our registered office is at 6a St Andrews Court, Wellington Street, Thame, Oxfordshire, OX9 3WT, United Kingdom.

You can contact us:

by post, to Eco Business Centre, Charlotte Avenue, Bicester, UK, OX27 8BL;

by telephone, on 01865 237 990; or by email, using privacy@lemongrassmarketing.com